Communication hub

Built-in messaging for more powerful operations

Reach customers, save time, and keep work moving with conversations that stay tied to the job—not scattered across inboxes.

Try Ergova—no credit card required.

SMS
Johnson Residence
Tech is 20 min out — we’ll text when we’re on site.
Customer messaging
SMS and email on the job
Inbox
Plumbing repair follow-up
Customer replied 8 min ago
Unified inbox
Customer and internal threads
Trigger
Estimate sent · no reply 48h
Do this… Send reminder
Follow-up
Next message, owned
Linked
WO #P-118
Estimate · schedule · invoice on this thread
Job context
Tied to the work record

Keep every conversation on the work

New message

Can you send the estimate again?

Johnson Residence · WO #P-118

Reply on the job

Customer texts, voicemail, and email stop living beside the job. The office, field, and billing reply from the same thread.

Complete view of every thread
Customer texts, internal notes, and job updates land in one hub—not three inboxes.
Powerful context
Attach every conversation to the estimate, job, or invoice so replies stay operational.
Actionable follow-up
See which threads are stalling before the customer escalates or cash slows.

Categories, customer and internal threads, and drill-down to the job, estimate, or invoice—so responses stay accurate and fast.

Customer · internal · workflow-linked

AllCustomerInternal

Context-aware replies
Guidance grounded in stage, scope, and what the field already logged.
Follow-up guidance
Surface threads that are stalling before the customer escalates.
Handoff clarity
Flag when internal context is thin—so nobody replies blind.
Communication prioritization
Rank what matters for operations and revenue, not just unread count.

See how Ergova helps your team centralize communication, reduce confusion, and keep work moving with less friction.