Lead Capture
Capture every lead before it slips away
From calls and form fills to referrals and online requests, Ergova brings every opportunity into one system so your team can respond faster and book more work.
- Capture leads from calls, forms, referrals, and direct requests
- Built for HVAC, plumbing, electrical, landscaping, roofing, and more
- Designed to cut missed opportunities and improve response times
Most revenue loss starts before the job is even booked
Inbound demand is messy: calls roll to voicemail, web requests sit in inboxes, and referrals never make it into a single list. When follow-up is slow or ownership is unclear, you lose jobs you could have won with the same crew and trucks you already run.
Without a connected pipeline, dispatchers and CSRs rewrite the same details, managers can't see what's at risk, and revenue leaks long before anyone pulls a work order.
Missed calls
After-hours and peak-time volume become invisible opportunities.
Slow response
The first qualified vendor to respond wins—delay is expensive.
Disconnected requests
Forms, DMs, and referrals live outside your real workflow.
No pipeline visibility
Lead aging and owner accountability are guesswork.
Ergova centralizes demand—and keeps it moving
- One system for every inbound channel your team actually uses
- Automatic routing to the right CSR, estimator, or route
- Live queue status, ownership, and SLAs on every lead
- Handoff into estimates, scheduling, and jobs without re-keying
How Lead Capture works
From first touch to booked work—without losing context in the middle.
- Step 1
Capture demand
Calls, forms, referrals, and direct requests normalize into a single Ergova intake queue.
- Step 2
Route intelligently
Leads land with the right role, territory, or workflow—so ownership is obvious on day one.
- Step 3
Convert faster
Your team follows up, quotes, and books without tab-hopping or manual handoffs.
What Lead Capture looks like in Ergova
A real operational surface—not a generic CRM graph. Your team sees who to call, what broke the SLA, and the next action that moves the job forward.
Lead queue
New intake · sorted by response risk
| Lead | Source | Service | Status | Owner | SLA | Next |
|---|---|---|---|---|---|---|
| Johnson Residence | Web form | Plumbing repair | New | — | 18 min | Call now |
| Oak Street Office | Call | HVAC maintenance | Assigned | A. Chen | 12 min | Schedule |
| Maria Lopez | Referral | Electrical quote | Follow-up | J. Rivera | Overdue | Send estimate |
Ergova doesn't just capture leads — it helps you act on them
Lead Capture sits inside the same operating system as scheduling, dispatch, and revenue. Intelligence nudges the team toward the next best move—not another spreadsheet export.
Next best action
Call, quote, schedule, or escalate—prioritized by context and time sensitivity.
Smart prioritization
Surface high-value jobs and narrow service windows before they age out.
Response risk alerts
See when follow-up is drifting so managers can step in before the lead goes cold.
Source insights
Understand which channels produce booked work—not just form fills.
Turn more demand into booked revenue
Outcomes teams measure in the field—response discipline, utilization, and cash—not vanity funnel charts.
Faster response times
Respond up to 42% faster
When intake, ownership, and SLAs live in one place.
Fewer missed requests
Reduce missed inbound volume
Calls and forms don’t disappear between tools.
Pipeline you can trust
Improve pipeline visibility
Know what’s new, assigned, or stuck—without a standup spreadsheet.
More bookable jobs
Book more from existing demand
Same leads, tighter follow-through into estimates and work orders.
Connected to the rest of your operation
Lead Capture is the front door. Ergova carries context through estimates, dispatch, billing, and reporting—so you run one business, not five disconnected apps.
Capture more leads. Book more work.
See how Ergova helps your team centralize demand, respond faster, and turn more opportunities into revenue.