SMS Consent
This page explains how users provide consent to receive transactional text messages from Ergova.
How consent is collected
Users provide consent to receive SMS messages from Ergova when they submit their phone number through a booking form, account sign-up flow, or service-related intake form and explicitly agree to receive text notifications related to their requested service.
Example opt-in language
“By providing your phone number, you agree to receive service-related text messages from Ergova, including appointment reminders, job updates, technician arrival alerts, and billing notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.”
Types of messages
- Appointment reminders
- Job status updates
- Technician arrival alerts
- Billing and payment notifications
Message frequency
Message frequency varies depending on the service activity and customer interaction.
Opt-out
Users may opt out of SMS messages at any time by replying STOP.
Help
Users may reply HELP for assistance or contact support at support@ergova.co.
Related policies
For more information about how we handle personal data and your agreement to use Ergova, see our Privacy Policy and Terms of Use.