Ergova
Start for free

AI job prioritization

Rank everything and get back to the work.

Know what to work first from urgency, value, and operational context—then watch the board stay honest as the day changes.

See how ranking works

Not on Ergova yet? Start for free

Start when…

Job urgency or value changes

Check if…

SLA risk is high

Do this…

Rank first and notify dispatch

Start when…

Job urgency or value changes

Check if…

SLA risk is high

Do this…

Rank first and notify dispatch

Rank jobs with live context

Triggers, conditions, and next actions sit on the same job record. When urgency or value changes, the rank updates so dispatch is looking at what actually matters now.

Tailored ranking. Limitless focus.

Prioritization is a decision problem—not a sort order. Ergova weighs the signals your team already has in fragments and keeps the ranking honest when conditions change.

  • SLA risk

    Surface jobs likely to miss a window before they become a callback—without sorting the board by hand.

  • Revenue-aware ranking

    High-value work rises when timing and impact line up, instead of waiting behind first-in-first-out.

  • Capacity constraints

    Rank against who is actually available, en route, or overloaded so the next job is one the crew can take.

  • Customer impact

    Repeat issues, VIP accounts, and overdue follow-ups weigh into the same score dispatch already uses.

A ranked queue, at the ready

Scores, signals, and recommended actions—built for operators who need to decide fast without sacrificing nuance.

Priority queue

Ranked by impact · updated live

Today
RankJob / customerServiceValue / risk
1Johnson ResidencePlumbing repairHigh valueOverdue follow-up
2Oak Street OfficeHVAC maintenanceToday 3:00 PMTechnician gap risk
3Maria LopezElectrical upgradeQuote pendingRevenue opportunity

Always on when you’re not

Ranking keeps running when the board fills up and the day breaks—so triage is not a standing meeting.

  • Live

    Scores update as jobs, crews, and customers change

  • Shared

    One ranked view for dispatch, CSRs, and leadership

  • Always on

    Triage keeps running when the day goes off-plan

Re-ranks as timing, value, and risk change through the day

Frequently asked questions

It ranks open work by urgency, value, timing, customer impact, and operational context so the team knows what to work first—without guessing from a static queue.

A full board looks productive, but urgency and impact are not the same thing. FIFO ignores SLA risk, revenue, and crew availability as they change through the day.

Ergova reads job context together—service type, timing, value, and constraints—then re-ranks as those signals change. Operators see the score and the recommended next move.

No. Prioritization tells you what deserves attention now. Dispatch still assigns the truck. They sit on the same operational record so the ranked job is the one you can actually send.

Start from the jobs you already run in Ergova. Ranking uses the same objects as scheduling and dispatch—no separate triage spreadsheet.

Work the jobs that matter most

See how Ergova helps your team focus first, act sooner, and make better operational decisions with AI.

Talk to sales